At Memory Legacy Photos, we highly value your privacy and take all necessary measures to protect it. We understand the importance of safeguarding our customers’ personal information and images and ensure that they are kept confidential and secure. Our Privacy Policy complies with the New York State Personal Privacy Protection Law (PPPL) and other relevant regulations.

You can trust us to handle your personal information carefully, respectfully, and responsibly.

This privacy policy outlines how Memory Legacy Photos gathers, uses, stores, and protects personal information when providing school photography services and image-based products to schools, preschools, businesses, parents, and guardians who use our services.

Transparent Personal Information Management

Memory Legacy Photos values and prioritizes your privacy above everything else. We take all reasonable and necessary measures to ensure your personal information remains confidential and secure.

The information we collect from you is used solely for fulfilling our contractual obligations and providing high-quality photography products and services. We collect personal and business information required to deliver our services effectively and efficiently.

We only use your personal and business information for legitimate operational purposes, including order processing, service communication, legal and regulatory compliance, and financial transactions.

In certain circumstances, we may share necessary personal information with trusted third-party service providers such as printing laboratories, shipping carriers, or technology providers to ensure that your photography products and services are delivered properly.

Memory Legacy Photos does not sell, rent, or trade personal information to any third parties.

We understand that your privacy is paramount, and we take appropriate measures to protect your information from misuse, unauthorized access, disclosure, or alteration.

How We Use Your Information

The information we collect may be used for purposes including, but not limited to:

• Processing and delivering photography orders

• Identifying students for school photography services

• Addressing customer service inquiries

• Providing updates regarding photography day

• Providing order confirmations and delivery updates

• Conducting customer service follow-ups or surveys

• Communicating important service notifications

We respect your right to anonymity and pseudonymity where practical.

NOTE

Memory Legacy Photos strives to provide the best experience for our customers when ordering photographs. However, if a customer chooses to remain anonymous or uses a pseudonym, certain limitations may arise in processing photography orders or delivering products. Specific identifying information is required to accurately fulfill photography orders and deliver products to schools or designated addresses.

Collection of Solicited Personal Information

Our sole purpose in collecting personal information is to accurately identify students, staff members, or individuals participating in photography services so that photography products are correctly associated with the appropriate subject.

Information may be provided securely by schools, parents, or guardians.

This information may include:

• Name of the educational institution

• Student’s full name (first and last name)

• Student class or year level

• Student ID numbers or school identification codes

• Student date of birth (if provided by the school)

To communicate and deliver our services effectively, we may also collect the following information from customers:

• Customer full name

• Residential or mailing address

• Contact telephone number

• Email address

This information allows us to ensure a smooth and efficient photography ordering and delivery experience.

Handling Unsolicited Personal Information

If Memory Legacy Photos receives personal information that was not specifically requested, we will review the information within a reasonable timeframe to determine whether it is necessary for our services or business operations.

If the information is not required, it will be securely destroyed or deleted.

If the unsolicited information is relevant to photography services or order fulfillment, it will be handled according to the guidelines outlined within this privacy policy.

Communication of the Collection of Personal Information

When schools or preschools appoint Memory Legacy Photos as their official photography provider, certain student information may be provided to us for the purpose of delivering school photography services.

Schools are responsible for ensuring that appropriate parental consent or authorization has been obtained before providing student information for photography services.

This information is used strictly for photography identification, ordering, and service delivery purposes.

Use or Disclosure of Personal Information

Unless authorized in writing by the school or parent/guardian, individual student images are only provided to the parents or guardians of the respective student.

Group photographs may only be made available to parents or guardians of students who appear in the photograph.

Printed photography products may also be provided to the school for school records such as yearbooks or administrative documentation.

Memory Legacy Photos does not disclose personal information to third parties except to trusted service providers necessary for delivering services such as:

• Professional printing laboratories

• Secure payment processors

• Shipping providers

These service providers are required to comply with strict confidentiality and privacy obligations.

Personal information may also be disclosed if required by law or under circumstances including:

• Assisting law enforcement agencies where legally required

• Investigating suspected unlawful activity

• Preventing serious threats to health or safety

• Compliance with subpoenas, court orders, or regulatory requirements

Marketing Communications

Memory Legacy Photos may occasionally send marketing communications related to school photography services, promotions, or reorder opportunities.

These communications will always be relevant to our photography services and will only be sent where appropriate.
Customers may opt out of marketing communications at any time.

Memory Legacy Photos does not sell or rent customer information for marketing purposes.

Cross-Border Disclosure of Personal Information

Memory Legacy Photos generally does not disclose personal information to overseas recipients.

However, certain technology services used by our website, such as Google Analytics, may process limited website traffic data through servers located outside the United States.

Google Analytics helps us understand how visitors interact with our website. This service does not identify individual users personally.

By using our website, you consent to the collection and processing of anonymized website usage data by Google.

Users may disable cookies or tracking through their browser settings.

Cookies and Website Tracking

Our website may use cookies, which are small data files stored on your device that allow our website to remember your preferences and improve your browsing experience.

Cookies may be disabled in your browser settings; however, doing so may limit certain website functionality.

Our website may contain links to external websites. Memory Legacy Photos is not responsible for the privacy practices of third-party websites.

Accuracy of Personal Information

The personal information we maintain is typically provided by customers, parents, guardians, or schools.

Schools are responsible for providing updated student information each academic year to ensure accuracy.

Security of Personal Information

Memory Legacy Photos takes reasonable and appropriate security measures to protect personal information and images from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

Security measures include:

• Enterprise-grade firewall protection

• Virus and malware protection

• Encryption of sensitive data in transit

• Secure payment processing systems

All payment information is processed through secure payment gateways, and Memory Legacy Photos does not store credit card or debit card details.

Photography images and records may be securely archived to allow parents or schools to reorder photographs if needed.

Customers may request deletion of their personal information or images by contacting us in writing.

Access to Personal Information

Customers may request access to personal information held by Memory Legacy Photos by submitting a written request.

Access will be provided unless legal or administrative exceptions apply.

No fee is charged for accessing personal information, except where specialized retrieval of archived photographic materials is required.

Correction of Personal Information

Customers may request corrections to their personal information by submitting a request to:

info@memoryphotos.us

For security purposes, verification of identity may be required before any information is updated.

Changes to student names must be approved by the school before modifications can be made.

If name corrections occur after photographs have been produced, additional reprinting fees may apply.

SMS Messaging and Mobile Communications

Memory Legacy Photos may communicate with customers via SMS (text messaging) to provide important service information such as:

• Photography day reminders

• Order confirmations

• Order delivery updates

• Customer service notifications

By voluntarily providing a mobile phone number through our website, order forms, or school communication forms, customers consent to receive SMS messages related to photography services.

Message frequency may vary depending on the services requested.

Standard message and data rates may apply according to your mobile carrier.

Customers may opt out of receiving SMS messages at any time by replying STOP to any text message.

For assistance, customers may reply HELP or contact us at:

info@memoryphotos.us

Memory Legacy Photos does not sell, share, or distribute SMS opt-in data or phone numbers to third parties for marketing purposes.

Changes to Our Privacy Policy

Memory Legacy Photos reserves the right to update or modify this privacy policy at any time to reflect changes in business practices, technology, or legal requirements.

Any updates will take effect immediately upon posting the revised policy on our website.

We encourage customers to review this policy periodically to remain informed about how their personal information is protected.